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Once an account is submitted, our team reviews the file and determines the most effective recovery approach based on the age, balance, and circumstances of the account. In many cases, we begin with our complimentary 7-day pre-collection program, which encourages payment before escalation. Clients receive real-time visibility into account activity, updates, notes, and transactions through our secure client access portal throughout the recovery process.

Trust payments are issued on a bi-weekly basis, providing clients with predictable and reliable cash flow. Clients also have access to detailed reporting and transaction visibility through our secure online portal at any time.

Our “No Collection, No Charge” model means there are no collection fees unless funds are successfully recovered. This approach allows clients to pursue recovery efforts confidently without upfront collection costs, while benefiting from professional, law firm-led recovery services.

Pre-collection is often the ideal first step for newer accounts where preserving the business relationship is important. Our complimentary 7-day pre-collection demand program encourages prompt payment before formal recovery escalation.

Direct recovery may be more appropriate for larger balances, older accounts, disputed matters, or situations where previous collection efforts have already failed. Our team can assess the circumstances of each file and recommend the most effective recovery strategy.